1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal Information
You may voluntarily provide information including:
- Name
- Company or Organization
- Email Address
- Phone Number
- City, State or Country
- Job Title
- Project Information
- Any information submitted through enquiry forms, contact forms or comments.
Technical Information
When you browse our website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Visit
- Pages Visited
- Time Spent on Pages
- Referral Source
- Website Usage Analytics
This information helps us improve website performance, security and user experience.
2. How We Use Your Information
We process your information only for legitimate business purposes, including:
- Responding to enquiries and requests.
- Providing technical information regarding elevators, escalators, dumbwaiters, car lifts and related products.
- Sending newsletters or blog updates (only where you have subscribed).
- Improving website performance and user experience.
- Conducting website analytics.
- Preventing fraud and unauthorized access.
- Maintaining website security.
- Complying with legal or regulatory obligations.
- Improving our products, services and educational content.
We do not sell your personal data.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Understand visitor behaviour.
- Measure website performance.
- Remember user preferences.
- Improve website functionality.
- Analyse traffic patterns.
You may disable cookies through your browser settings; however, certain website features may not function correctly.
4. Analytics
We may use analytics services such as Google Analytics or similar tools to understand website traffic and visitor engagement.
These services may collect anonymised or aggregated information regarding website usage. Such information is used solely for improving our website and content.
5. Contact Forms and Enquiries
If you contact us through any enquiry form, quotation request, technical support form or email, we use the information you provide solely for responding to your request and maintaining business communication.
We do not use enquiry information for unrelated marketing without your consent.
6. Newsletter Communications
If you choose to subscribe to our newsletter or blog updates, we may send you:
- Technical articles
- Industry news
- Product updates
- Engineering insights
- Company announcements
- Event invitations
You may unsubscribe at any time using the unsubscribe link provided in our emails.
7. Data Sharing
We do not sell, rent or trade your personal information.
We may share limited information only with:
- Trusted technology service providers.
- Website hosting providers.
- Email service providers.
- Analytics providers.
- Government authorities where required by law.
- Regulatory authorities where legally obligated.
All such sharing is limited to the extent reasonably necessary for the stated purpose.
8. Data Security
Gilco Global implements reasonable technical and organisational safeguards to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfil the purpose for which it was collected;
- comply with legal obligations;
- resolve disputes;
- maintain business records; or
- enforce our agreements.
When information is no longer required, it is securely deleted or anonymised where reasonably practicable.
10. Your Rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your personal information, where applicable;
- withdraw consent where processing is based on consent;
- raise concerns regarding the handling of your personal data.
Requests may be submitted using the contact details provided below.
11. Third-Party Websites
Our website or blog may contain links to third-party websites, including manufacturers, industry associations, government agencies, or other external resources.
Gilco Global is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
12. Children’s Privacy
Our website and blog are intended primarily for professionals, businesses, institutions and individuals interested in vertical transportation systems.
We do not knowingly collect personal information from children without appropriate legal authorisation.
13. International Visitors
If you access our website from outside India, you acknowledge that your information may be processed and stored in India or in other jurisdictions where our authorised service providers operate, subject to applicable legal safeguards.
14. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology or our business operations.
Any updates will be published on this page together with the revised “Last Updated” date.
15. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights concerning your personal information, you may contact us:
Gilco Global Pvt. Ltd.
Email: info@gilcoglobal.in
Website: www.gilcoglobal.in
For privacy-related requests, please include sufficient information to enable us to verify your identity and process your request in accordance with applicable law.